Reservations

Refund Policy


All modifications or cancellations to your reservations can be made online by logging into your account through our online booking portal.
 
Once logged into your account, you can modify or cancel your reservation by clicking on “Your Account”

Please note that fees are applied to all changes and cancellations:

Changes
  • If you modify your campsite reservation 8 days or more prior to arrival, you will be charged $11.02 to the card on file.
  • If you make a change seven days or less prior to arrival, you will be charged $11.02 plus the equivalent of one night of your camping stay.
  • If you modify a cabin stay 15 days or more prior to arrival, you will be charged $11.02.
  • If you modify a cabin stay 14 days or less prior to arrival, you will still have to pay for the entire cost of the original stay.
Cancellations
  • If you cancel 8 days or more prior to arrival, you will receive a refund less the reservation fee of $13.28 and a cancellation fee of $11.02.
  • If you cancel 7 days or less prior to arrival, you will receive a refund less the reservation fee of $13.28, the cancellation fee of $11.02 and the cost of one night of camping.
  • If you cancel a cabin stay 15 days or more prior to arrival, you will receive a refund less the reservation fee of $13.28 and 50% of the original camping fee.
  • If you cancel If you cancel a cabin stay 14 days or less prior to arrival, you will forfeit 100% of the total original camping fee. (non refundable)
 

Under extenuating circumstances, campers may be eligible for a refund of cancellation fees. Extenuating circumstances do not include conditions such as weather, environmental, power outages beyond our control, high insect populations, etc.

If you feel you warrant a refund due to extenuating circumstances, please complete the online application form. St Lawrence Parks will contact you via email within 14 business days from the date of submission to advise the status of your application.

Please note there are no refunds for early departures during minimum stay periods.  

Parks of the St. Lawrence

13740 County Road 2
Morrisburg, ON, K0C 1X0

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