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Campsite reservations begin Monday, March 1, 2010 at 8:15am March 1 at 8:15 a.m. for Long Sault Parkway Campgrounds ONLY. March 2 at 8:15 a.m.- for Long Sault Parkway Campgrounds and Ivy Lea Campground ONLY. March 3 at 8:15 a.m. - for ALL other campgrounds. ON-LINE RESERVATIONS AVAILABLE 24 HOURS PER DAY / 7 DAYS PER WEEK TELEPHONE RESERVATIONS AVAILABLE by calling our Customer Service Unit at 1-800-437-2233 (toll free) OR 613-543-4328 (locally) Customer Service Hours of Operation 8:15 a.m. to 4:30 p.m. March 1 to mid-May - Monday to Friday Mid-May to September 6 (Labour Day) - 7 days per week
Campsite Phone Numbers
Glengarry Park	613-347-2595
Ivy Lea Campsite	613-659-3057
Upper Canada Migratory Bird Sanctuary Campground and Group Camping	613-537-2024
Riverside-Cedar Campground	613-543-3287
Long Sault Parkway Mille Roches, McLaren and Woodlands Campgrounds, Lock 21	613-534-8202
Crysler Park Marina (Instant Camping)	613-543-3254
Beach Day Use Area Phone Numbers
Brown's Beach Bay Day Use Area	613-923-5087
Crysler Beach Day Use Area	613-543-2715
Hours of Operation (times may vary)
Monday to Friday	8:00 am to 5:00 pm
Weekends	8:00 am to 3:00 pm
YOUR INFORMATION
At time of booking, payment of all camping fees, including an $11.43 (PLUS TAX) non-refundable reservation fee will be charged to your credit card. All changes to and/or a cancellation of your campsite reservation will result in an $8.00 (PLUS TAX) fee being charged to your credit card. If you make a change/cancel your reservation eight or more days prior to your scheduled arrival date, the change/cancellation fee is $8.00 (PLUS TAX). If you make a change/cancel your reservation seven or fewer days prior to your scheduled arrival date, the fee is one night of camping, based on site type, plus the change/cancellation fee of $8.00 (PLUS TAX). NOTE: The reservation fee of $11.43 (PLUS TAX) is always non-refundable. Camper Cabin reservation cancellations must be made before 1:00 p.m. 14 days prior to the scheduled arrival at which time the reservation fee plus 50% of the original camping fee will be forfeited. Cancellations made after 1:00 p.m. within 14 days of the scheduled arrival will result in forfeiture of both the reservation and entire camping fees. Changes to Camper Cabin reservations made before 1:00 p.m. 14 days prior to the scheduled arrival will result in a change fee of $8.00 (PLUS TAX) being charged to the credit card. Changes to Camper Cabin reservations made after 1:00 p.m. within 14 days of the scheduled arrival will result in forfeiture of both the reservation and entire camping fees. All campgrounds operated by the St. Lawrence Parks Commission have a minimum stay policy during peak periods. Please note that there are NO REFUNDS for early departures during minimum stay periods. During 2010 the minimum stay periods are as follows: - three-night minimum stay is required during the period May 21 to 24 and September 3 to 6; and - two-night minimum stays are required during the period June 25 to 27, July 2 to 4, July 9 to 11, July 16 to 18, July 23 to 25, July 30 to August 1, August 6 to 8, August 13 to 15, August 20 to 22, August 27 to 29 and October 8 to 10.
Please be prepared to answer the following questions when making a reservation: Name of park Arrival / departure dates Type of site required (water/hydro, electric, basic or premium, etc.) Type of equipment Name, address and postal code for each site reserved Telephone number Number in your party Pets - if a pet will be accompanying you, please ask us about the rules Method of Payment - have your credit card number and expiry date handy. All reservations are confirmed with credit card number (Visa, MasterCard, American Express)