Use this handy guide to make a reservation for one of the campsites within the "Parks of the St. Lawrence".

For general inquiries please use the Contact Us form.

Campsite reservations begin Monday, February 27, 2012 at 8:15am
February 27at 8:15 a.m. for Long Sault Parkway Campgrounds ONLY.
February 28 at 8:15 a.m.- for Long Sault Parkway Campgrounds and Ivy Lea Campground ONLY.
February 29 at 8:15 a.m. - for ALL other campgrounds.

ON-LINE RESERVATIONS AVAILABLE
24 HOURS PER DAY / 7 DAYS PER WEEK

TELEPHONE RESERVATIONS AVAILABLE
by calling our Customer Service Unit at 1-800-437-2233 (toll free)
OR 613-543-4328 (locally)

Customer Service Hours of Operation
8:15 a.m. to 4:30 p.m.
February 27, 2012 to mid-May - Monday to Friday

Mid-May to September 3 (Labour Day) - 7 days per week 

(9:00 a.m. to 3:00 p.m. - weekends and holidays)

After Labour Day to February 25, 2013 - Monday to Friday - 8:15 a.m. to 4:30 p.m.

YOUR INFORMATION

• At time of booking, payment of all camping fees, including an $11.50 (PLUS TAX) non-refundable reservation fee will be charged to your credit card.
• If you make a change or cancel your reservation eight or more days prior to your scheduled arrival date, the change/cancellation fee is $8.85 (PLUS TAX).  If you make a change or cancel your reservation seven or fewer days prior to your scheduled arrival date, the fee is one night of camping, based on site type, plus the change/cancellation fee of $8.85 (PLUS TAX).
• NOTE: The reservation fee of $11.50 (PLUS TAX) is always non-refundable.
• Camper Cabin reservation cancellations must be made before 1:00 p.m. 14 days prior to the scheduled arrival at which time the reservation fee plus 50% of the original camping fee will be forfeited. Cancellations made after 1:00 p.m. within 14 days of the scheduled arrival will result in forfeiture of both the reservation and entire camping fees. 
• Changes to Camper Cabin reservations made before 1:00 p.m. 14 days prior to the scheduled arrival will result in a change fee of $8.85 (PLUS TAX) being charged to the credit card. Changes to Camper Cabin reservations made after 1:00 p.m. within 14 days of the scheduled arrival will result in forfeiture of both the reservation and entire camping fees.
• All campgrounds operated by the St. Lawrence Parks Commission have a minimum stay policy during peak periods. Please note that there are NO REFUNDS for early departures during minimum stay periods. During 2012 the minimum stay periods are as follows:
  - three-night minimum stay is required during the period May 18 to 20; June 29 to July 1 and August 31 to September 2.
  - two-night minimum stays are required during the period June 22 to 24; July 6 to 8; July 13 to 15; July 20 to 22; July 27 to 29; August 3 to 5; August 10 to 12; August 17 to 19; August 24 to 26; and October 5 to 7.

Please be prepared to answer the following questions when making a reservation:

• Name of park
• Arrival / departure dates
• Type of site required (water/hydro, electric, basic or premium, etc.)
• Type of equipment
• Name, address and postal code for each site reserved
• Telephone number
• Number in your party
• Pets - if a pet will be accompanying you, please ask us about the rules
• Method of Payment - have your credit card number and expiry date handy. All reservations are confirmed with credit card number (Visa, MasterCard, American Express)